Ask for help. We will take it from there.

Send a request below, or call or text 413.841.0499. Every request is read by a person.

Request one on one help

This form is a request, not a booked appointment. We will reach out within two business days to confirm a time.

Leave this empty

About you

Your name

Phone

Email Give us a phone number, an email, or both.

How should we reach you? Phone call Text message Email

What do you need help with? Technology or digital skills (phone, computer, email, accounts, forms) Health and benefits readiness (online portals, notices, organizing documents) Senior or caregiver technology (patient portals, telehealth, scam safety) Employment or reentry (resume, applications, digital skills, resources) AI and technology coaching Something else

Where would you like to meet? In person Virtual (video or phone) At a community partner location No preference

How will the appointment be paid for? I can pay for my appointment An organization is sponsoring me I need reduced cost or free help I am not sure yet

If an organization is sponsoring you, which one? (optional)

Best days and times for you (optional)

Anything that would make the appointment easier for you? (optional) For example: large print, an interpreter, a ride, a quiet room, extra time.

Anything else we should know? (optional) Please do not type your Social Security number, MassHealth or Medicare ID, passwords, bank details, or medical information here.

I agree that Pivot Point can use this information to contact me about this request, as described in the privacy policy.

Other ways to reach us

Call or text: 413.841.0499

Email: mackenzie@pivotpointconsulting.tech

Based in Pittsfield and serving Berkshire County.

Are you an organization?

Use the organization inquiry form instead.

Need free benefits help today?

SHINE for Medicare. Health Connector for MassHealth and health plans. Mass.gov help for the MassHealth changes.

Pivot Point Community Solutions

Bridge the Gaps

Patient, practical help with technology, benefits, and the systems people depend on. Serving Berkshire County, Massachusetts.

Get help

One on one help
Health and benefits
Training Academy
Request an appointment

Organizations

All services
Pilots and partnerships
Pivot Point technology services
Pivot Point Consulting

Contact

413.841.0499
mackenzie@pivotpointconsulting.tech
Pittsfield, Massachusetts

Pivot Point provides digital education, technology support, document organization, and referrals. We are not a certified enrollment organization and do not give legal advice, eligibility decisions, or insurance plan recommendations. Privacy and policies.